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Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Troubleshooting
B If both Microsoft
®
Outlook Express and Microsoft
®
Outlook are
installed on your computer and you cannot synchronize the data between
Outlook Express and CLIE Mail, then reset MAPI of your computer by
following the steps below.
1 Click [Start], select [Settings] (except for Windows XP), and click
[Control Panel].
2 Double-click the Internet Options icon.
3 Click [Programs] in the Internet Properties window.
4 Select [Hotmail] from [E-mail:] and click [OK].
5 Restart your computer.
6 Double-click the Internet Options icon in [Control Panel].
7 From [E-mail:] in [Programs], select the E-mail software that you want
to synchronize with CLIE Mail and click [OK].
Other problems
B Check that the setting to transfer e-mail messages is correct.
b
For details, refer to “CLIE Mail: Transferring e-mail messages from your
computer: Setting up your computer for HotSync e-mail transfers” in the “CLIÉ
Application Manual” installed on your computer.
In addition, you may be able to ascertain the cause if you check the log.
Perform the HotSync
®
operation and tap [Log] on your CLIÉ handheld.
I cannot synchronize the data between CLIE Mail and
e-mail software, such as Outlook Express, on my
computer
I cannot synchronize the mail data with the e-mail
software on my computer
01US01COV.book Page 35 Monday, December 8, 2003 11:33 AM