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© 2004 Sony Corporation
A-BTH-100-11 (1)
Personal Entertainment Organizer
PEG-TJ37
PEG-TJ27
Trouble-
shooting
Q&A
Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Troubleshooting
• My CLIÉ handheld does not
work properly
• Error messages
• I cannot enter text properly
• I forgot my password
• HotSync
®
problems
• I cannot beam data
• I cannot make a backup
• I cannot connect to the Internet
(for PEG-TJ37 only)
• The contents of websites cannot be
displayed (NetFront v3.1 for CLIE)
(for PEG-TJ37 only)
• I cannot use e-mail (CLIE Mail)
• Problems with
the CLIE Update Wizard
• Problems on taking pictures
• Peripheral devices are not
recognized
• I cannot play music
(AeroPlayer for CLIE)
(for PEG-TJ37 only)
• I cannot use “Memory Stick” media
• I cannot transfer data
• Problems with the CLIE Launcher
• How to operate basic
applications (PIM)
• Problems with the Mobile Manager
(for PEG-TJ37 only,
for supported areas only)
• Problems with
the Mobile Connection Wizard
(for PEG-TJ37 only,
for supported areas only)
Customer Support and
Customer Registration
01US01COV.book Page 1 Monday, December 8, 2003 11:33 AM