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Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Troubleshooting
B If a prefix is required, select [Dial prefix:] to enter the correct number in the
Phone Setup screen.
B When using a modem other than a mobile communication adapter, check the
battery power of the modem.
Verifying your computer
B Check that your computer is turned on and the automatic shut-off setting in
the power saving mode is disabled.
B Check that the modem is properly connected to the service line.
B Click (HotSync) in the task tray (Notification area) at the bottom right
of your computer window, and check that [Modem] is selected.
B Check that the modem connected to your computer is turned on. You cannot
turn on a modem that has an Auto-off feature using your CLIÉ handheld.
B Check that the modem is properly connected to the serial port of your
computer.
B Check that the setting for [Setup string:] in [Modem] in the Setup window
of HotSync Manager is correct.
b
For details, refer to the manual of your modem.
B If problems arise when the setting for [Speed:] in [Modem] in the Setup
window is set to [As Fast As Possible] or some other specific speed, reduce
the transmission speed setting.
B Check that the setting for [Speed:] in [Modem] in the Setup window is
appropriate for your modem.
B Turn off the modem for a while and turn it on again. Then reconnect the
modem.
I cannot perform a HotSync
®
operation via a modem (continued)
01US01COV.book Page 25 Monday, December 8, 2003 11:33 AM