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If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions,
please contact your local Sennheiser partner for assistance.
To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.
Accessories
Cat. No.
Accessories
009912
AM 2 antenna front mount kit
Antennas
502195
A 3700 antenna, active broadband antenna, omni-directional
502197
AD 3700 antenna, active broadband antenna, directional
Antenna booster
502196
AB 3700
Cables
087969
Antenna daisy-chain cable, 50 Ω, BNC, 0.25 m
002324
GZL 1019-A1 coaxial cable, type RG 58, BNC to BNC, 1 m
002325
GZL 1019-A5 coaxial cable, type RG 58, BNC to BNC, 5 m
002326
GZL 1019-A10 coaxial cable, type RG 58, BNC to BNC, 10 m
None of the diversity
displays I or II appears on
the display panel
Receiver’s squelch threshold is adjusted too
high
Reduce the squelch threshold (see page 16).
Transmitter’s RF signal is too weak Increase the transmission power of the
transmitter.
Reduce the distance between transmitter
and receiver.
During the soundcheck,
only one diversity display
(I or II) appears on the
display panel
One of the antennas is not correctly
connected
Check the antenna cables or the antennas.
Antennas are not optimally positioned Reposition the antennas.
Problem Possible cause Possible solution