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Samsung DCS Keyset User Guide
– 20 –
Transferring Calls
You can transfer a call from your extension to another number in one
of two ways. You can do a ‘screened’ transfer and inform the called
party who is calling, or you can do a ‘blind’ (unscreened) transfer
without notification.
1. While on a call, press the
TRSF
key and dial an extension num-
ber, group number or external number.
OR
Press a
DSS
key or station group key.
Your call is automatically put on transfer hold.
2. Hang up when you hear ringing (this is a blind transfer).
OR
Wait for the called party to answer, announce the call and hang
up (this is a screened transfer). If the transfer is refused, you will
be reconnected to the outside line when the called party hangs up.
Alternatively, you can press the
TRSF
key to return to the calling
party. If you wish to send the call to another extension without
waiting for the first extension to hang up, simply press another
DSS
key.
OR
Press the
CALL
key or
DT
key to return to the calling party and
begin the transfer process again.
When you are the transferring a call to a keyset set for Voice An-
nounce or Auto Answer, the transferred call will always ring.
Note:
• After the called party answers, you may toggle between the calling and called
parties by pressing the
TRSF
key.
• If you receive No More Calls tone, the extension has no key available to re-
ceive another call. Press the
TRSF
key to return to the caller.
• You cannot transfer an internal call by pressing a
DSS
key. You must press the
TRSF
key and dial the destination extension number.