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Samsung DCS Keyset User Guide
– 18 –
Call Processing
System Hold
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••
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When you are connected to a call, press the
HOLD
key. The call
will go on hold and flash green at your keyset. If this call appears
on a line key at other keysets, it will flash red at those keysets.
•
••
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To take the call off hold, press the flashing key and the green
light will go steady green again. Resume conversation.
Note: While on a call, pressing a line key, route key or a flashing
CALL
key will
automatically put your first call on hold and connect you to the new call. See Auto-
matic Hold under Customising Your Keyset.
Exclusive Hold
To place an outside call on hold at your phone so that other users
cannot get it:
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••
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Press the
HOLD
key twice. The call will flash green on your key-
set and this line will show a steady red light on other keysets.
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••
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To retrieve the call, press the flashing green line key.
Note: Internal calls are always placed on exclusive hold.
Hold Recall
If you leave a call on hold longer than the hold timer, it will recall
your extension. The key that the call appears on will have a slow
flashing amber light.
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••
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When your phone rings, lift the handset or press the
ANS/RLS
key
to answer the recall.