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Chapter 2-First Time Installation and Configuration
2-18
Customizing the RMX’s Default Conferencing Settings
You can customize the conferencing entities to your organization’s
requirements:
• To customize the Voice Prompts and Video Slides to different
organizations, users, languages etc. – first record the required
messages and create the video slides and then create the appropriate
conference IVR Service or Entry Queue IVR Service.
These services must be assigned to the appropriate conference profile
or Entry Queue.
For more details about IVR Services, see the RMX 2000
Administrator’s Guide, "IVR Services” on page 9-1.
Entry Queue Name: ID
DefaultEQ 1000
A single dial Routing Lobby for all conferences (optional).
A default Entry Queue called DefaultEQ is provided for
routing calls from undefined participants to conferences. It
uses Entry Queue IVR Service called RMX EQ Service.
Entry Queue
Service
Name: Entry Queue IVR Service
Includes all the voice messages and video slides used to
guide participants though their connection process and
route them to their destination conference.
Entry Queue IVR Service is the default IVR Service
provided for the default Entry Queue.
The Entry Queue is also set to Ad Hoc conferencing
which allows participants to start new conferences without
prior definition by entering a Conference ID that is not
used by any on going conference currently running on the
MCU, or Meeting Room.
The default Welcome Slide displayed at the participants
endpoint lists the default Meeting Rooms. The participant
can select on of these Meeting Rooms or enter another ID
to start a new conference.
Table 2-7 Conferencing Entities (Continued)
Entity Description