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1.23 Voice Mail Features
210 Feature Guide
[Example of a) & b)]
c) Transferring to a Mailbox of the VPS
An extension user can transfer a call to a mailbox of the VPS so that the caller can
leave a message in the mailbox of the desired extension. The extension user should
use the Voice Mail (VM) Transfer button, when transferring a call to the mailbox of the
VPS. When the extension user presses this button and enters the desired extension
number, the PBX will transfer the call to the VM group and dial the mailbox number of
the desired extension with the required command (after the VPS answers the call).
Therefore the caller can leave a message without knowing the mailbox number.
Parameter
Transmitted Command
In AA Service Mode In VM Service Mode
Answer by
Mailbox
Switching to VM command +
Recording message command
(#6 + H [H = Mailbox No.])
Recording message command
(H [H = Mailbox No.])
AA Switching to AA command (#8) Switching to AA command (#8)
None (Default) (DTMF commands are not sent. Work with default of the VPS.)
Trunk Call
Operator
Extn. 102
VM Port 1 VM Port 2
VM Port X
VM Port 3
VM (DTMF)
Group
VPS (In AA service mode)
FWD, Intercept
PBX
Transfer
Sent "#6" + "102".
Switching to VM command
mailbox number