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1.23 Voice Mail Features
Feature Guide 209
correspond with the assignment of the VPS.
2. DTMF Command Assignment
Assign the DTMF command to suit the VPS settings.
Note: H = Mailbox Number
3. VM Service
a) FWD to a Mailbox of the VPS
The PBX sends a mailbox number of the corresponding extension to the VPS when
a call is forwarded from an extension to the VPS. Therefore the caller can leave a
message for the called extension without knowing the mailbox number.
[FWD to the VPS Sequence Selection]
If an extension user sets FWD to the VPS, any incoming call will be forwarded to the
VPS.
It is also possible to send the AA command, even in the VM service mode, when calls
are forwarded so that the caller can be directed to an extension rather than a mailbox.
This can be performed by selecting "AA" through system programming.
b) Intercept Routing to a Mailbox of the VPS
The PBX sends a mailbox number of the corresponding extension to the VPS when
a trunk call is intercepted from an extension to the VPS. Therefore the caller can leave
a message for the called extension without knowing the mailbox number.
[Intercept Routing to the VPS Sequence Selection]
If an extension user sets Intercept Routing to the VPS, the intercepted trunk calls will
be redirected to the VPS.
It is also possible to send the AA command, even in the VM service mode, when calls
are intercepted so that the caller can be directed to an extension rather than a
mailbox. This can be performed by selecting "AA" through system programming.
Command (Default)
Switching to VM #6
Switching to AA #8
Recording message H
Listening message
H
Parameter
Transmitted Command
In AA Service Mode In VM Service Mode
Answer by
Mailbox
(Default)
Switching to VM command +
Recording message command
(#6 + H [H = Mailbox No.])
Recording message command
(H [H = Mailbox No.])
AA Switching to AA command (#8) Switching to AA command (#8)
None (DTMF commands are not sent. Work with default of the VPS.)