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1.12 Holding Features
134 Feature Guide
1.12.2 Call Park
Description
An extension user can place a call into a common parking zone of the PBX. The Call Park
feature can be used as a transferring feature; this releases the user from the parked call to
perform other operations. The parked call can be retrieved by any extension user.
Conditions
• Automatic Call Park
It is possible to select an idle parking zone automatically.
• Retry
If the specified parking zone is occupied or there is no vacant zone for Automatic Call Park,
the originator will hear a busy tone. Retrying is possible while hearing the busy tone by
selecting parking zone or a vacant zone.
• Call Park Recall
If a parked call is not retrieved within a preprogrammed time period, Call Park Recall will
be heard at the Transfer Recall destination assigned to the extension which parked the
call. If the destination is engaged in a call, the Hold Alarm will be heard.
• If a parked trunk call is not retrieved within a preprogrammed time period (Default: 30
minutes), it is automatically disconnected.
• Call Park Button
Pressing the Call Park button parks or retrieves a call in a preset parking zone.
A flexible button can be customised as the Call Park button. It shows the current status of
the preset parking zone as follows:
• Call Park (Automatic Park Zone) Button
Pressing the Call Park (Automatic Park Zone) button parks a call in an idle parking zone
automatically. A flexible button can be customised as the Call Park (Automatic Park Zone)
button.
• Call Park Retrieve Deny
If an extension user cannot call certain extensions on a COS basis ( 1.1.2.2 Internal Call
Block), he cannot retrieve the parked call which the extensions made.
Feature Guide References
1.19.2 Flexible Buttons
User Manual References
User Manual
1.4.2 Holding a Call
Light pattern Status
Slow red flashing Parked in the preset parking zone
Off No parked call