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1.10 Conversation Features
124 Feature Guide
1.10.7 External Feature Access (EFA)
Description
An extension user can have access to the features of a host PBX or the telephone company,
such as Transfer, Hold, Call Waiting, etc. A flash/recall signal is sent to the host PBX or the
telephone company. This is only available on trunk calls (including Host PBX Access [
1.5.4.7 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX)]).
Conditions
• Flash/Recall Time
The Flash/Recall time can be assigned for each trunk port ( LCOT Flash/Recall Time
[417]).
• EFA Button
A flexible button can be customised as the EFA button.
• Pressing the FLASH/RECALL button which is set to EFA mode ( 1.10.6 Flash/Recall/
Terminate) or the EFA button performs this feature. It is also possible to perform this
feature by entering the feature number when the current call is placed on a Consultation
Hold.
(Consultation Hold: Allows an extension user to place a call on hold temporarily to
perform Call Transfer, Conference, or Call Splitting.)
Feature Guide References
1.19.2 Flexible Buttons
User Manual References
User Manual
1.9.2 If a Host PBX is Connected