Useful Information
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You cannot make an
intercom/outside call.
LYour handset is in remote operation mode (page 49).
Exit by pressing {OFF}.
LThe handset you called is too far from the base unit.
LIf the handset or base unit is in use, you may not be able
to make a call. Try again later.
LIf you are entering a phone number, or the handset
enters the caller list, phonebook, redial list or one-touch
dialer while the Talking Keypad or Announcement is
turned on, you will not be able to make a call using the
base unit. To make a call, return to the standby mode.
You cannot redial. LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
You cannot make long
distance calls.
LPlease make sure you have long distance service.
The handset does not
display the caller’s name
and/or phone number.
LYou need to subscribe to Caller ID.
LOther telephone equipment may be interfering with your
phone. Disconnect it and try again.
LOther electrical appliances connected to the same
outlet may be interfering with Caller ID.
LTelephone line noise may be affecting Caller ID.
LThe caller requested not to send his/her Caller ID
information (page 27).
LIf a call is being transferred to you, the Caller ID
information will not be displayed.
LIf a (separate) Caller ID box is connected between the
unit and the telephone wall jack, disconnect the Caller
ID box or plug the unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and/or base
unit does not announce
the displayed caller’s
name.
LThe handset and/or base unit ringer volumes are turned
off. Set to high, medium, or low (page 39).
LThe Talking Caller ID feature is turned off. Turn it on
(page 41).
The handset and/or base
unit does not announce
the displayed caller’s
name properly.
LName pronunciation may vary. Name pronunciation
quality is based on names most commonly used in the
United States.
LThe handset and/or base unit will announce each letter
of abbreviations, such as “Co.” and “Inc.”.
LCaller ID supports names of up to 15 letters. If the
caller’s name has more than 15 letters, the name will
not be announced correctly.
Problem Cause & Remedy