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Before Requesting Help
Problem
You cannot operate the answering
system at the base unit.
You cannot operate the answering
system from a touch tone phone.
You cannot operate the answering
system with the handset.
While recording a greeting message, the
unit starts to ring and stops recording.
While using the answering system at the
base unit, it suddenly stops.
During playback, the unit starts to ring
and stops playback.
You cannot record your telephone
conversation using the handset.
Remedy
•The handset user is operating the answering system.
Wait until the in use indicator ( ) light goes out.
•Make sure you enter the correct remote code.
•The answering system may not respond if the tones
are too short to activate the unit. Press each button
firmly.
•The answering system is off.Turn it on (p. 44).
•Someone is operating the answering system.
•You are too far from the base unit. Move closer to the
base unit.
•The unit is recording a message. To answer the call,
press .
•To answer the call, press . The recording
stops halfway. Start from the beginning after hanging
up.
•The handset user pressed . Wait until the in
use indicator ( ) light goes out.
•To answer the call, press .
To resume playback, press after hanging up.
•The conversation cannot be recorded when the
answering system is in use (recording a message,
playing back a message, etc.).
KX-TCD961CXB(57~68) 99.12.3 2:22 PM Page 62