Filter
Top Products
Useful Information
Helpline Tel. No.: U.K. 0844 844 3898 225
Handset Indicator:
The handset does not
ring.
LThe ringer volume is turned off. Adjust the volume
(page 89).
LThe silent mode is on. Change the silent mode to off
(page 74).
LCheck your Skype online status. If your Skype online
status is “Do not disturb”, the handset does not ring.
Change your Skype online status (page 106).
I cannot make a Skype-
to-Skype call.
LCheck that Skype name you are making a call is
correct.
I cannot make a
SkypeOut call.
LEnter the phone number including country code (page
87).
LCheck your Skype credit (page 134).
I cannot send a
voicemail.
LCheck your Skype Voicemail subscription (page 134).
I cannot record my
greeting.
LCheck your Skype Voicemail subscription (page 134).
I cannot receive a call. L Check your Skype online status. If your are using
“Offline”, you cannot receive a call. Change your Skype
online status (page 106).
The diverting calls do not
work.
LCheck that the number or Skype name you are
forwarding to is entered correctly.
LCheck your Skype credit if you are forwarding to the
number (page 134).
I cannot block the
SkypeOut number.
LTo block the SkypeOut number, you need to exclude “0”
at the beginning of the area code.
Problem Cause/Solution
Charge Indicator is
flashing in red, except for
when the handset is
receiving calls or is being
located by the base unit.
LBattery or charging error occurred.
Follow the instructions on the handset display if the
error message appears. If the message does not
appear, check the battery or charge cable connection.
Problem Cause/Solution
WP1050E.book Page 225 Thursday, March 29, 2007 11:31 AM