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Chapter 3 Installing and configuring Desktop Messaging 43
CallPilot Desktop Messaging Installation and Maintenance Guide
Configuring Netscape Messenger 6.2
If the subscriber uses Netscape Messenger version 6.2 as their Internet Mail client, use these
procedures. If the subscriber uses Netscape Messenger version 4, refer to “Configuring Netscape
Messenger 4.x” on page 40.
Notes:
• If the subscriber uses Netscape with POP for email, Netscape cannot be configured with IMAP
at the same time. You must set up a different Netscape subscriber profile.
• If the subscriber uses Netscape for their email, Netscape cannot be configured to send mail to
CallPilot, since only one SMTP server can be configured. You must set up a different
Netscape subscriber profile.
Configuring an IMAP account on Netscape Messenger
1 Start Netscape Messenger.
2 On the Tasks menu, select Mail & Newsgroups.
If there are no email accounts configured the Account Wizard appears. If the Account Wizard
appears, go to step 4. Otherwise the Mail & Newsgroups window appears.
3 On the File menu, select New and click Account.
4 Select ISP or email provider and click the Next button.
5 In the Your name box, type the subscriber’s name.
6 In the Email address box enter the subscriber’s email address in the form
<SMTP/VPIM prefix><mailbox number>@<local CallPilot 100/150 system>
For example: 198887002@voiceuser.factor.com, where:
• 19888 is the SMTP/VPIM prefix
• 7002 is the subscriber’s CallPilot mailbox number
• voiceuser.factor.com is the FQDN of the CallPilot 100/150 system. If your network does
not use DNS then use <hostname>.localdomain as the FQDN (where hostname is that of
the CallPilot 100/150 system).
7 Click the Next button.
The Server Information page appears.
8 In the Incoming Server section, select IMAP.
9 In the Server Name box type the FQDN of the CallPilot 100/150 system. If your network does
not use DNS enter the IP address (in the form N.N.N.N) instead of the FQDN.
10 In the Outgoing Server (SMTP) section, in the Server Name box type the FQDN of the
CallPilot 100/150 system. If your network does not use DNS, type the IP address instead of the
FQDN.
11 Click the Next button.
The User Name page shows the subscriber’s mailbox number (the part of the subscriber’s
CallPilot mail address that comes before the @ sign).