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40 Chapter 3 Installing and configuring Desktop Messaging
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Configuring Netscape Messenger 4.x
If the subscriber uses Netscape Messenger version 4.x as their Internet Mail client, use these
procedures. If the subscriber uses Netscape Messenger 6.2, refer to “Configuring Netscape
Messenger 6.2” on page 43.
Notes:
• If the subscriber uses Netscape with POP for email, Netscape cannot be configured with IMAP
at the same time. You must set up a different Netscape subscriber profile.
• If the subscriber uses Netscape for their email, Netscape cannot be configured to send mail to
CallPilot, since only one SMTP server can be configured. You must set up a different
Netscape subscriber profile.
• You need Netscape Messenger 4.5 or later. Netscape Messenger versions prior to 4.5 are
incompatible with CallPilot Desktop Messaging.
Configuring an IMAP account on Netscape Messenger
1 Start Netscape Messenger.
2 On the Edit menu, select Preferences.
3 From the Mail & Newsgroups category, select Identity.
The Preferences screen appears.
4 In the Your name box, type the subscriber’s name.
5 In the Email address box enter the subscriber’s email address in the form
<SMTP/VPIM prefix><mailbox number>@<local CallPilot 100/150 system>.
For example: 198887002@voiceuser.factor.com, where
• 19888 is the SMTP/VPIM prefix
• 7002 is the subscriber’s CallPilot mailbox number
• voiceuser.factor.com is the FQDN of the CallPilot 100/150 system. If your network does
not use DNS then use <hostname>.localdomain as the FQDN (where hostname is that of
the CallPilot 100/150 system).
6 From the Mail & Newsgroups category, select Mail Servers.
The Preferences screen appears.
7 Click the Add button.
The Mail Servers Properties screen appears with the General tab displayed.
8 In the Server Name box type the FQDN of the CallPilot 100/150 system.
9 In the User Name box type the part of the subscriber’s CallPilot mail address that comes
before the @ sign.
10 In the Check for mail every ___ minutes box type how frequently you want Netscape
Messenger to check for new messages.
11 Select the IMAP tab.