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Directed Call Pickup
DSX Feature Handbook Features ◆ 53
Features
Directed Call Pickup
Description
Directed Call Pickup permits an extension user to intercept any type of call ringing another extension. With
Directed Call Pickup, an extension user can pick up:
❥ Outside (Key Ring) calls ringing an extension
❥ Direct Inward Lines
❥ Transferred outside calls
❥ Ringing Intercom calls
❥ Recalls (e.g., Hold recall)
❥ Ring Group Calls (by dialing either the ringing extension’s number or the Ring Group master number)
❥ Ringing Call Coverage key calls
❥ Ringing Group Call Pickup calls
❥ Calls ringing the operator’s Operator Call key
Operation
Directed Call Pickup allows co-workers to answer each other’s calls.
Using Directed Call Pickup
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To intercept a call ringing a co-worker’s extension:
1.
Lift the handset.
2.
Dial * *.
3.
Dial the number of the extension whose call you want to intercept.
• To intercept a call ringing an attendant, dial the attendant’s extension number (e.g., 300). Do not dial 0 or 01-04.