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Voice Mail
170 ◆ Features DSX Feature Handbook
Transferring Calls to a Mailbox
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Transfer your active call to a mailbox:
Method A
(Ring first, then Transfer)
1.
Press TRANSFER.
2.
Dial the number of the mailbox to receive the Transfer.
• You can optionally press the DSS key for your co-worker.
• To transfer the call to your own mailbox, dial your extension number.
3.
Press V-MAIL and hang up.
• Voice mail will prompt your caller to leave a message.
• The caller will hear the entire mailbox greeting after the Transfer goes through.
4.
Press SPEAKER to hang up.
Method B (Transfer without first ringing)
1.
Press TRANSFER.
2.
Press V-MAIL.
3.
Dial the number of the mailbox to receive the Transfer.
• You can optionally press the DSS key for your co-worker.
• Voice mail will prompt your caller to leave a message.
• The caller will hear the entire mailbox greeting after the Transfer goes through.
4.
Press SPEAKER to hang up.
Method C (Using a Call Coverage or Hotline key)
1.
Press TRANSFER.
• If your extension has Hotline Automatic Transfer, skip this step.
2.
Press the Call Coverage or Hotline key.
3.
Press V-MAIL.
• Voice mail will prompt your caller to leave a message.
• The caller will hear the entire mailbox greeting after the Transfer goes through.
4.
Press SPEAKER to hang up.