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Single Line Telephones
148 ◆ Features DSX Feature Handbook
Split
A single line telephone can Split (alternate) between their current call and waiting calls. The waiting calls can include a call
you previously placed on Exclusive Hold or camped-on calls.
To Split (Alternate) between your current call and a waiting call:
1.
Hookflash and dial *7.
• You are connected to your camped-on call (if any) or the call that has been on Hold the longest.
• Repeat this procedure to cycle through all your waiting calls (from oldest to newest) and return to your first call.
Tandem Calls / Unsupervised Conference
1.
Establish outside call (e.g., lift handset, dial 9, and dial outside number)
2.
Hookflash and dial another outside call.
3.
Hookflash and dial #10 to set up the Conference.
4.
Hang up.
• If the outside parties disconnect, the lines you selected do not have Tandem Calling capability.
Transfer
To transfer your call:
1.
Place or answer call.
2.
Hookflash and dial the extension to which you want to Transfer the call.
• To Transfer the call to the voice mail Automated Attendant, dial the voice mail master number (700).
3.
Do one of the following.
a.
To transfer the call unscreened, hang up.
b.
To screen the transfer, wait for the called party to answer before hanging up.
To receive Transfer (if you get an Intercom call announcing it):
1.
Stay on the line.
• The Transfer goes through when the calling party hangs up.
Voice Mail
To leave a voice mail message for a co-worker:
1.
Place Intercom call to co-worker.
• The extension you call can be unanswered, busy, or in Do Not Disturb.
2.
Dial 8 and hang up.
•
V-MAIL flashes fast at the extension you called.
To call your voice mail mailbox:
1.
Lift the handset.
2,
Dial *8.