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Monitor / Silent Monitor
108 ◆ Features DSX Feature Handbook
Monitor / Silent Monitor
Description
Monitor lets an extension user listen to the conversation at a busy extension. To implement Monitor, an
extension user just calls a busy extension and dials the Monitor code. The busy extension and their caller
have no indication of the intrusion. There are no tones heard and there is no visual indication that monitoring
is occurring. For example, Monitor could help the supervisor of a service department. The department super-
visor could listen to the questions that callers ask without disturbing the service call.
Operation
Monitor a co-worker’s phone conversation without them knowing you are on the phone.
CAUTION
Monitor provides no warning tones prior to intrusion. Monitor may be
interpreted as an invasion of privacy.
Using Monitor / Silent Monitor
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To Monitor a call:
1.
Place an Intercom call to the busy extension.
• Listen for busy or busy/ring tone.
2.
Dial 6.
3.
Listen to the conversation in progress.