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Tandem Calls / Unsupervised Conference
DSX Feature Handbook Features ◆ 157
Features
Tandem Calls / Unsupervised Conference
Description
Tandem Calls allows an extension user to join two outside callers in a line-to-line conference. The extension
user can then drop out of the call, leaving the lines in an Unsupervised Conference. The extension user that
established the Conference is not part of the conversation. The Conference continues until either outside
party hangs up.
Tandem Calls uses a Conference circuit. The following table shows the system’s Conference capacities:
The system’s 32 Conference circuits are dynamically allocated as users request them.
Operation
Join two callers in Conference, leave the call and let their conversation continue.
Description Capacity
Conference circuits 32
Maximum simultaneous users in Conference
(total of all Conferences system-wide)
32
Maximum simultaneous conferences 8
Maximum parties in any one Conference
(lines and/or extensions)
8
Setting up a Tandem Call
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To set up a Tandem Call:
1.
Establish outside call.
2.
Press CONF.
• Your hear Intercom dial tone.
• Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3.
Do one of the following:
a.
Place or answer an outside call.
b.
Retrieve a call from Park Orbit.
4.
Press CONF to set up the Conference.
• If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5.
Hang up.
• The line/loop keys for the outside lines stay on (red).
• If the outside parties disconnect, the lines you selected or your extension does not have Tandem Call capability.