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Call Forwarding Off Premises
24 ◆ Features DSX Feature Handbook
Call Forwarding Off Premises
Description
Off Premises Call Forwarding allows a keyset user to forward their calls to an off-site location (such as a cell
phone or remote office) if allowed by their Class of Service. Keyset users can stay in touch by having Off
Premises Call Forwarding automatically forward their calls while they are away from the office. To set up
Off Premises Call Forwarding, the user selects the line or Line Group over which the call should route, as
well as the number the system should dial. The number dialed can be from an extension’s Personal Speed
Dial bin containing an outside number, or the user can enter an outside number directly into their Personal
Speed Dial bin 720. When a call rings the forwarded extension, the system selects the specified line or group
and then outdials the stored number.
Off Premises Call Forwarding reroutes:
❥ Intercom calls
❥ Transferred calls
❥ Direct Inward Lines
❥ UTRF (unscreened transfer) calls routed from the voice mail Automated Attendant
❥ Circular and Terminal Extension Hunting calls
Off Premises Call Forwarding does not reroute:
❥ Key Ring calls
❥ Calls to a UCD Group master number.
❥ Group Ring calls (i.e., calls to a Ring Group master number)
❥ UCD Group Calls (i.e., calls to a UCD Group master number)
❥ Ringing Call Coverage key calls
You can set up Off Premises Call Forwarding to reroute all calls or just outside calls. If an extension with
forwarding set for outside calls only receives a screened Transfer, the initial voice-announcement broadcasts
at the extension. When the caller hangs up to complete the transfer, the outside call forwards as programmed.
Operation
When a user is out of the office, they can send their calls to their home office or cell phone.
Activating or Canceling Call Forwarding Off Premises
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To activate Call Forwarding:
1.
Select the Call Forwarding options.
[Menu + Call Forward]
[Menu + Cfwd]
Alternately do one of the following:
• Press
INTERCOM and dial *3.
• Press your Call Forwarding Feature Key.
2.
Select or cancel a Call Forwarding Off Premises.
[Off-Premise]
[MORE + OFFP]
Select Call Forwarding Off Premises, then proceed to step 3 below.
• Alternately dial 3.
[None]
[MORE + MORE + None]
Select to cancel Call Forwarding.
• Alternately dial 0 or press CLEAR.
3.
Do one of the following.
a.
To select a Personal Speed Dial bin as your Off Premises Call Forwarding number: