Filter
Top Products
Private Line
126 ◆ Features DSX Feature Handbook
Private Line
Description
A Private Line is a line reserved for a keyset for placing and answering calls. A user with a Private Line
knows when important calls are for them. Additionally, the user has their own line for placing calls that is
not available to others in the system.
There are three types of Private Lines:
❥ Incoming Only
The keyset has a Private Line only for incoming calls. The user cannot place a call on the Private Line. A
customer service representative may want an incoming only Private Line to be sure customers can
always get through.
❥ Outgoing Only
The keyset has a Private Line only for outgoing calls. The Private Line does not ring for incoming calls.
A service dispatcher may want an outgoing only Private Line so they can always get in touch with field
technicians.
❥ Both Ways
The keyset has a Private Line for both incoming and outgoing calls. An executive may want a both ways
Private Line that is available only to them for placing and answering calls.
You can optionally set up shared Private Lines between a group of co-workers that work closely together.
Operation
You can have a line reserved exclusively for your own use.
Using your Private Line
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To answer an incoming call on your Private Line:
1.
Look for your Private Line key flashing slowly (red).
2.
Lift the handset.
To place a call over your Private Line:
1.
Press your Private Line key.
• The key will light on (green).
2.
Dial the outside number.