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RETURNING CALLS 54NEAXMAIL AD-64 USER GUIDE
To return a call with Soft Keys
If your phone system supports the call return feature, you
can immediately return a call to the person who left you a
message. You can return a call to an outside caller, or to
another subscriber.
The call return feature is available for messages left by out-
side callers when a caller ID phone number is provided.
Your system manager can also set up the system to ask
callers to enter their phone number. See “To determine
caller ID information with Soft Keys” on page 59.
Depending on your phone system, you can return a call
using Soft Keys on your phone. Or, you can return a call
when you access your mailbox from any touchtone phone.
See “To return a call with touchtone keys” on page 56.
If a returned call is not answered or if the line is busy, the
system tells you that the call could not be connected.
Then, the system returns you to your voice mailbox.
If you want to return to your voice mailbox after you finish
talking, press the CANCEL Soft Key on your phone. Or, you
can wait until the other person disconnects. If you discon-
nect the call first, the system does not return you to your
voice mailbox.
The return call feature is available for new and old mes-
sages. The live record feature is not available during a
returned call.
See a
l
so
To return a call with
touchtone keys ............................56
To determine caller ID
information with Soft Keys ..........59