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MultiVOIP User Guide Technical Configuration (Analog/BRI)
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In each field, enter the values that fit your particular network.
Of the features implemented under Supplementary Services, three are
very closely related: Call Transfer, Call Hold, and Call Waiting. Call
Name Identification is similar but not identical to the premium PSTN
feature commonly known as Caller ID.
Call Transfer. Call Transfer allows one party to re-connect the party
with whom they have been speaking to a third party. The first party
is disconnected when the third party becomes connected. Feature is
invoked by a programmable phone keypad sequence (for example,
#7).
Call Hold. Call Hold allows one party to maintain an idle (non-
talking) connection with another party while receiving another call
(Call Waiting), while initiating another call (Call Transfer), or while
performing some other call management function. Invoked by
keypad sequence.
Call Waiting. Call Waiting notifies an engaged caller of an
incoming call and allows them to receive a call from a third party
while the party with whom they have been speaking is put on hold.
Invoked by keypad sequence.
Call Name Identification. When enabled for a given voip unit (the
‘home’ voip), this feature gives notice to remote voips involved in
calls. Notification goes to the remote voip administrator, not to
individual phone stations. When the home voip is the caller, a plain
English descriptor will be sent to the remote (callee) voip identifying