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5360 IP Phone – User Guide
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PROGRAMING FEATURES ON YOUR KEYS ....................................................... 33
Tips on Programming Features ........................................................................................ 33
Features available for programming on programmable keys ........................................................ 33
Applications available for programming on programmable keys .................................................. 35
Program Feature Keys Using the Settings Application ..................................................... 35
Clear Programming from a Key ........................................................................................ 37
MAKING AND ANSWERING CALLS ..................................................................... 38
Dial from your People Application .................................................................................... 38
Phone Book ..................................................................................................................... 38
Answer a Call ................................................................................................................... 39
End a Call ........................................................................................................................ 39
Redial .............................................................................................................................. 39
Redial - Saved Number .................................................................................................... 40
Handsfree Operation ........................................................................................................ 40
Auto-Answer .................................................................................................................... 41
Using the Analog line ....................................................................................................... 41
CALL HANDLING ................................................................................................... 42
Hold ................................................................................................................................. 42
Mute ................................................................................................................................. 42
Transfer ........................................................................................................................... 43
Conference ...................................................................................................................... 43
Conference Split .............................................................................................................. 43
Add Held .......................................................................................................................... 44
Swap ................................................................................................................................ 44
USING OTHER FEATURES .................................................................................... 45
Account Codes................................................................................................................. 45
ACD ................................................................................................................................. 45
Attendant Call Hold - Remote Retrieve ............................................................................ 46
Callback ........................................................................................................................... 46