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13 GETTING HELP
Customer support
Alltel’s customer support department may be accessible directly from your
phone when you dial a number such as *611 (check with Alltel). They can
answer questions about your phone, phone bill, call coverage area, and
specific features available to you, such as call forwarding or voicemail.
For questions about the phone features, refer to the materials provided with
your phone, or visit
www.kyocera-wireless.com
.
For additional questions, you may contact the Kyocera Wireless Corp.
Customer Care Center in any of the following ways:
• Web site:
www.kyocera-wireless.com
• Email: phone-help@kyocera-wireless.com
• Phone: 800-349-4478 or 858-882-1401 (USA or Canada only)
Before requesting support, please try to reproduce and isolate the problem.
When you contact the Customer Care Center, be ready to provide the
following information:
• Your service provider.
• The actual error message or problem you are experiencing.