HP (Hewlett-Packard) B.06.X Telephone User Manual


 
Troubleshooting
Troubleshooting the PPU Software
Chapter 5 47
3. Ensure the ppud daemon is running by executing the following
command:
/usr/bin/ps -e | grep ppud
You should see a ppud process running. If you do not, then start the
ppud process by executing the following command:
/sbin/init.d/ppu start
4. Check the syslog for ppud errors by viewing the file:
/var/adm/syslog/syslog.log
5. Verify that the executable and configuration files have not been
deleted and the permissions are set correctly:
6. If any of the files in
Step 5 (above) are missing or corrupted then
re-install the PPU software. Refer to “Installing PPU Software” on
page 26 for details.
7. Ensure that the kernel driver diag2 is built into the kernel.
8. For HP-UX 11i v1 systems, verify that the required 11i v1 kernel
patches are installed. See “Required Patches for PPU on HP-UX 11i
v1” on page 20 for details.
Table 5-1 PPU Executable and Configuration Files
File Permissions
/usr/lbin/ppud 500
/usr/sbin/libppu.sl 500
/etc/ppu/ppu_config 500
/usr/lib/ppu/libcrypto.sl 500
/usr/lib/ppu/libcurl.sl 500
/usr/lib/ppu/libssl.sl 500