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Troubleshooting
Troubleshooting the PPU Software
Chapter 546
Troubleshooting the PPU Software
In the event the PPU software is not functioning, perform the following
step:
Step 1. /usr/sbin/swverify T2351AA
The above step verifies:
• The PPU software is installed
• The PPU system’s utility meter is installed and configured
•The https connection from the PPU system to the utility meter is
functional
Alternatively, you can troubleshoot your PPU system by performing the
following individual steps:
1. Verify that the PPU software is installed on your PPU system by
executing the following command:
/usr/sbin/swlist | grep T2351AA
You should see the following (similar) output:
T2351AA B.06.04 HP-UX Pay Per Use (PPU)
If you do not receive the correct output, see “Installing PPU
Software” on page 26 for details of installing the PPU software.
2. Verify that the PPU system’s utility meter is installed, configured,
and its https connection is functional by executing the following
command:
/usr/sbin/ppuconfig -t
You should see the following output:
Round trip communication with the utility meter
succeeded.
If you do not receive the correct output, see “Configuring PPU
Software” on page 29 for details of configuring the utility meter.