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PROBLEM PROBABLE CAUSE CORRECTIVE MEASURES
6) Print is too light or does not print. a) Printing on wrong side of the
paper.
b) Wrong type of printer paper.
c) Print head is dirty.
a) Make sure paper is inserted to
print on the "shiny" side of the paper.
c) Paper must be thermal paper.
b) Clean the print head by carefully
removing the Paper Cutter. Insert a
clean piece of rough paper (a typical
business card is ideal) between the
print head and rear paper roller.
CAUTION: Do not bend the print
head; pressure on the rear paper
roller will allow the card to be
inserted.
7) Printer prints black lines. a) Low batteries.
b) Bad battery connections.
a) Replace batteries (Refer to page
3).
b) Remove batteries and clean tabs
with isopropyl alcohol (rubbing
alcohol).
! FOR MORE INFORMATION OR ASSISTANCE, CALL 1-800-545-1950 (USA) OR 1-301-733-9368 (International).