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Holding Calls
You can place a call on hold and retrieve it later.With a regular hold, you can pick up
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line.
·
To place a call on hold,
1. PRESS HOLD. The light above your HOLD button begins to
blink.
·
To retrieve a held call,
1. PRESS line button of the held call (with winking green light),
OR PRESS TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Exclusive Hold
With an exclusive hold condition, you must pick up the held call at your telephone;
no other telephone has access to it.
·
To place a call on exclusive hold,
1. PRESS HOLD twice.
·
To retrieve exclusive hold,
1. PRESS line button of held call (with winking green light), OR
PRESS TAP.
2. SPEAK toward telephone OR LIFT handset if privacy is
desired.
Handling Hold Recalls
After a call has been on hold for the period of time (set by the installer of your
system), the system causes four quick hold recall tone bursts to sound at your
telephone, the flash rate of the line button becomes faster and the light becomes
orange. If the call is on exclusive hold, it will revert to manual hold after the hold
recall period.
16 Non-LCD Station User’s Guide
Answering Calls GCA70-313