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7.23 Mark Problem Line
Your programmer can arrange the system so that you can mark a line that
is not functioning properly. You do this by pressing a preprogrammed
MARK button or by dialing a feature code of your choice. After you
have marked a particular line a programmed number of times, the system
takes the line out of service (unless programmed to prevent this from
happening). When the system takes the line out of service, it logs the
condition and triggers an alarm. The printed error log will then show
which line is out of service and so will the displayed error log. An out of
service line is only out of service for line group use; it is available for
direct selection or prime line access. Further, an out of service line is
available for all inbound calls unless it is a DID line. You cannot mark a
line during a conference call or if you are calling in as a DISA caller.
The system manager can use the line disable feature at the programmer’s
station to restore service on the out of service line.
• To mark a line,
1.
Press the MARK button on your telephone,
—OR—
press INTERCOM and dial a code of your choice.
(The system will not accept your choice if it conflicts with an
existing feature code or intercom number.)
NOTE: When you mark a line during an active call, the system records
the mark for the active line. If you take marking action during
an idle condition, the system records the mark for the last
active line (this includes lines that are presently on hold).
Large Screen Speakerphone Manual 7 – 27
GCA70–349 Using The Other Telephone Features