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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 75
Answer a Call Using Group Pickup and a Group Pickup Number
1. Press the Group Pickup button to answer a call on a phone outside your pickup group.
If you have multiple lines and want to pick up the call on another line, first press the desired line
button, then press Group Pickup.
2. Enter the group pickup number.
If your phone supports auto-pickup, you are now connected to the call.
3. If the call rings, press the Answer softkey to connect to the call.
Answer a Call Using Group Pickup and a Phone Number
1. Press the Group Pickup button.
If you have multiple lines and want to pick up the call on a non-primary line, first press the desired
line button, then press Group Pickup.
2. Enter the number of the phone line with the call that you want to pick up. For example, if the call
is ringing on line 12345, enter 12345.
If your phone supports auto-pickup, you are now connected to the call.
3. If the call rings, press the Answer softkey to connect to the call.
Answer a Call Using Other Pickup
1. Press the OPickup button to transfer a call in your pickup group or in an associated group to your
phone.
If your phone supports auto-pickup, you are now connected to the call.
2. If the call rings, press the Answer softkey to connect to the call.
Call Waiting
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are talking
on another call, including:
• A call waiting tone (single beep)
• An amber flashing line button