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• Directed Call Park—Allows you to park and retrieve an active call in two different ways:
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Assisted Directed Call Park—Allows you to park an active call by pressing a feature button,
which your system administrator sets up as a speed dial line.
With this type of directed call, you can monitor the status of the line (in-use, idle, or Do Not
Disturb) using Line Status indicators.
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Manual Directed Call Park—Allows you to park an active call by transferring it to a Directed
Call number, which your system administrator sets up.
You retrieve the call at another phone by dialing a park retrieval prefix number (provided by
your system administrator), then dialing the Directed Call number you used to park the call.
Your system administrator sets up either the Directed Call Park or Park feature on your phone, but
not both.
Related Topics
Line Status, page 83
Park and Retrieve a Call Using Park
1. During a call, press the Park softkey or button, then hang up.
Your phone displays the number where the system parked the call. The parked call is put on hold,
and you can press the Resume softkey to resume the call on your phone.
2. From any other Cisco Unified IP Phone in your network, enter the number where the call is parked
to retrieve the call.
If you do not retrieve the call within a certain amount of time (set by your system administrator)
you will receive an alert tone, at which time you can:
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Press the Answer softkey to answer the call on your phone.
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Retrieve the call from another phone.
If you fail to retrieve or answer the call within a specified amount of time, the call is redirected to
another destination (set up by your system administrator), such as voicemail. If the call gets
redirected, it can no longer be retrieved by using Call Park.