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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 43
Phone with Multiple Lines
If you have multiple lines, it is recommended that you use the All Calls button to view all calls on
all lines.
If you handle many calls at one time, it is recommended that you use the Answer button to answer the
oldest incoming call without having to scroll down the call list and select the call.
For more information, see your system administrator.
3
Session labels Display information (such as call status and duration) about active
calls associated with the selected line. Calls are displayed in order of
the oldest (at the top) to the newest.
4
New Call icon A touch-sensitive icon you can press to make a new call.
5
Softkeys Touch-sensitive softkey options for the selected (highlighted)
call only.
If you select a different call (by pressing a feature button or the
Navigation pad, or by answering a ringing call), the softkey options
may change.