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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 27
Phone with Multiple Lines
If you have multiple lines, it is recommended that you use the All Calls button to view all calls on all
lines. If you handle many calls at one time, it is recommended that you use the Answer button to
answer the oldest incoming call without having to scroll down the call list and select the call. For more
information, see your system administrator.
4
Session button label (for
held call)
Displays information (such as phone number and duration) about a
held call on the line.
Pressing the corresponding session button resumes the held call.
5
New Call icon Indicates you can press the corresponding session button to make a
new call.
6
Softkeys Softkey options for the selected (highlighted) call only.
If you select a different call (by pressing a feature button or the
Navigation pad, or by answering a ringing call), the softkey options
may change.