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Cisco Unified IP Phone 8961, 9951, and 9971 User Guide for Cisco Unified Communications Manager 7.1(3) (SIP) 29
4
Session labels (with Held Call icons) Display information (such as call status and duration)
about held calls associated with the selected line.
Calls are displayed on the right side of the phone screen
from the oldest (at the top) to the newest.
Pressing the session button next to a Held Call icon
resumes the held call for that session.
5
Softkeys Softkey options for the selected call only.
If you select a different call (by pressing a feature button
or the Navigation pad, or by answering a ringing call), the
softkey options may change.
6
Answer label Displays if your system administrator has assigned the
Answer feature to the programmable feature button.
Pressing this label or the corresponding button answers the
oldest incoming call without having to scroll down the call
list and select the call.
7
Speed-dial label Displays if you or your system administrator assigned a
speed dial to the programmable feature button.
8
Nonprimary line labels Display information about nonprimary phone lines.
9
All Calls label Displays if the All Calls feature is enabled. Pressing the
corresponding button displays all calls on all lines.
Calls are displayed on the right side of the phone screen
from the oldest (at the top) to the newest.
Pressing the button once selects the current call or first call
on the list. Pressing the button twice selects the header line,
which allows you to make a new call.
Using the All Calls feature is recommended highly if you
have multiple lines on your phone.