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Using Call Logs and Directories
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP) 3
Tips
• (SCCP and SIP phones) Your phone may be set up for international call logging, which is indicated
by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator
for more information.
• (SCC
P phones only) To view the complete call record of a multiparty call (for example, a call that
has been forwarded or transferred to you), highlight the call record and press Details. The Details
record shows two entries with the name and number for each missed or received multiparty call:
–
First entry—Last completed multiparty call
–
Second entry—First completed multiparty call
Directory Dialing
Depending on configuration, your phone can provide corporate and personal directory features:
• Corporate Directory—
Corporate contacts that you can access on your phone. Your system
administrator sets up and maintains your Corporate Directory.
• Personal D
irectory—If available, personal contacts and associated speed-dial codes that you can
configure and access from your phone and Cisco Unified CM User Options web pages. The
Personal Directory comprises the Personal Address Book (PAB) and Fast Dials:
–
PAB is a directory of your personal contacts.
–
Fast Dials enables you to assign codes to PAB entries for quick dialing.
Place a call from a URL
entry
in a call log
(SIP phones only)
1. Choose > Missed Calls, Placed Calls, or Received Calls.
2. Hig
hlight the URL entry that you want to dial.
3. If you
need to edit the entry, press EditDial.
4. The
icon appears to indicate that you can begin editing
characters in the URL entry.
5. Press Dia
l.
Redial an international
call from missed and
received ca
ll logs
1. Choose > Missed Calls or Received Calls.
2. Hig
hlight the call record that you want to dial.
3. Press EditDia
l.
4. Press and hold the “*”
key for at least 1 second to add a “+” sign as
the first digit in the phone number.
You can add the + sign only for the first digit of the number.
5. Press Dia
l.
If you want to... Then...