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Transferring Calls
Transfer redirects a connected call. The target is the number to which you want to transfer the call.
Tips
• If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press
Transfer and then hang up.
• If o
n-hook transfer is not enabled on your phone, hanging up without pressing Transfer again
places the call on hold.
• Y
ou cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.
• Whe
n a call is chaperoned, the call chaperone cannot use transfer.
If you want to... Then...
Transfer a call without
talking to the
transfer recipient
1. From an active call, press Transfer.
2. Enter the target number
.
3. Press Tr
ansfer again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Talk to the transfer
recipient before transferring
a call (consult transfer)
1. From an active call, press Transfer.
2. Enter the target number
.
3. W
ait for the transfer recipient to answer.
4. Press Tr
ansfer again to complete the transfer or EndCall to cancel.
Note
If your phone has on-hook transfer enabled, complete the transfer
by hanging up.
Redirect a call to a voice
message system
Press iDivert. For more information, see Sending a Call to a Voice
Message System, page 11.