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Basic Call Handling
Cisco Unified IP Phone 7931G for Cisco Unified Communications Manager 6.0 31
• If you receive an alert for an incoming call and a reverting call at the same time, by default your
phone will shift the focus of the phone screen to display the incoming call. Your system
administrator can change this focus priority setting.
• If you use a shared line, Hold Reversion rings only on the phone that put the call on hold, not on
the other phones that share the line.
• Your system administrator determines the duration between Hold Reversion alerts.
Using Mute
With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
with the handset, speakerphone, or a headset.
Switching Between Multiple Calls
You can switch between multiple calls on multiple lines.
If you want to... Then...
Toggle microphone on Press .
Toggle microphone off Press .
If you want to... Then...
Switch to a held call on
another line
Press (flashing) for the line that you are switching to.
Switch from a
connected call to
answer a ringing call
Press (flashing). Any active call is placed on hold and the selected call
is resumed.