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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 93
Index
.
.cnf (definition)............................................6
µ
µ-law (definition) ........................................6
A
ACF (definition)..........................................6
Acronyms Defined ......................................6
Admission Rejects (ARJ)..........................48
Alarms
CDRs.....................................................91
A-law (definition)........................................6
ANI (definition)...........................................6
ARQ (definition) .........................................6
B
B-Channel (definition) ................................6
C
Call Detail Records (CDR) .................18, 77
Abandoned calls (logging)....................87
Alarms...................................................91
Basic CDRs...........................................20
Busy or bad destination calls (logging).87
Cause codes...........................................89
Codec types...........................................89
Converting IP addresses........................80
Deciphering the time stamp ..................80
Diagnostic CDRs...................................20
Disabling ...............................................19
Enabling ................................................19
Field data conversion ............................79
Field definitions ....................................81
Fields.....................................................79
Forwarded or redirected calls (logging) 87
IP addresses...........................................80
Known issues ........................................79
Normal calls (logging) ..........................87
Note about clustering ............................20
Payload types ........................................89
Reading records.....................................77
Records logged by call type..................86
Removing records .................................78
Table schema.........................................78
Time values ...........................................79
Unable to write CDR data (alarm #1711)
...........................................................91
Writing records......................................77
Call Flow
Cisco CallManager, intra-cluster ..........59
Cisco IP Phone-to-Cisco IP Phone Skinny
Station message exchange.................54
Cisco IP Phone-to-Cisco IP Phone, intra-
cluster................................................53
Failed.....................................................75
Traces ..............................................63, 74
Call Management Records (CMR)......18, 77
Abandoned calls (logging)....................88
Busy or bad destination calls (logging).88
Field definitions ....................................85
Forwarded calls (logging) .....................88
Logged by call type...............................88
Normal calls (logging) ..........................88
Reading records.....................................77
Removing records .................................78
Table schema.........................................78
Writing records......................................77
Calling Search Space (definition) ...............6
Calls
Dropped.................................................28
Case Study
Cisco IP Phone-to-Cisco IOS Gateway
calls ...................................................63
Cisco IP Phone-to-Cisco IP Phone call,
inter-cluster .......................................73
Intra-cluster Cisco IP Phone-to-
Cisco IP Phone calls..........................50
Cause Codes..............................................89
CCAPi (definition)......................................6
CCO (definition) .........................................6
CDR (definition) .........................................6
Cisco CallManager
Codec mismatch....................................31
Conference bridge resources.................32