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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 16
Once SDL traces are enabled, collect the traces. If the traces are being sent to the local drive,
then you can retrieve them in the Cisco\Trace subdirectory. Alternatively, the trace files can be
sent to an event log or to CiscoWorks 2000.
SDL flag bits described in the following table are set in the Service > Service Parameters area
in Cisco CallManager Administration. Following are two examples of desired values based on
the particular problem.
• The recommended value for normal call debugging is SdlTraceTypeFlags=0x00000b04
• The recommended value for low level debugging or debugging gateways is
SdlTraceTypeFlags=0x00004b05