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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 3
Field Data Conversions.........................................................................................................79
Time Values ..........................................................................................................................79
Deciphering the Time Stamp.............................................................................................80
IP Addresses..........................................................................................................................80
Converting IP Addresses...................................................................................................80
CDR Field Definition............................................................................................................81
CMR Field Definitions..........................................................................................................85
Call Records Logged By Call Type ..........................................................................................86
Normal Calls (Cisco IP Phone-to-Cisco IP Phone)...............................................................87
Abandoned Calls ...................................................................................................................87
Forwarded or Redirected Calls..............................................................................................87
Calls With Busy or Bad Destinations....................................................................................87
Call Management Records Logged By Call Type ....................................................................88
Normal Calls .........................................................................................................................88
Abandoned Calls ...................................................................................................................88
Forwarded Calls ....................................................................................................................88
Calls With Busy or Bad Destinations....................................................................................88
Codec Types (Compression / Payload types)............................................................................89
Cause Codes..............................................................................................................................89
Alarms.......................................................................................................................................91
Unable to write CDR data. (Alarm # 1711 - Major Alarm)..................................................91
Calling Cisco Technical Assistance Center (TAC).......................................................................92
Index..............................................................................................................................................93