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Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc. 19
• List of fields contained in each record and a description of what that field represents
• Description of the types of calls logged, and the fields logged with each of them
• List of cause codes that may appear in the CDR records
Enabling or Disabling CDRs
CDR record creation is disabled by default when the system is installed. If you wish to have
CDR data, you must enable CDRs in the Service > Service Parameters area of
Cisco CallManager Administration. CDR processing can be enabled and disabled at any time
while the system is in operation. You do not need to restart Cisco CallManager for the enabling
or disabling of CDRs to take effect. The system will respond to all changes within a few seconds.
CMR or diagnostic data is enabled separately from CDR data. CMR data will not be generated
unless both CDRs and Call Diagnostics are enabled, but CDR data may be generated and logged
without CMR data.
Use the following steps to enable CDRs.
1. Open Cisco CallManager Administration.
2. Select Service > Service Parameters.
3. Select the IP address of your Cisco CallManager installation.
4. From the list of Parameters, select CDREnabled.
5. Define type as boolean.
6. Select T for True.