Filter
Top Products
56
Appendix
Troubleshooting
The charge
light is off
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
• Make sure the power and line cords are plugged in cor-
rectly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Your phone might be malfunctioning. Please refer to the
Limited warranty section of this user’s manual for further
instruction.
My caller ID
isn’t working
• Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must
use caller ID compatible equipment.
System does
no t recei v e
caller ID or sys-
tem does not
display caller
ID during call
waiting
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone com-
pany. Caller ID features will work only if both you and
the caller are in areas offering caller ID service, and if
both telephone companies use compatible equipment.
Common cure
for electronic
equipment
• If the unit does not seem to be responding normally, try
putting the cordless handset in its base. If it does not
seem to respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare bat-
tery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery pack, and place the cordless hand-
set into the telephone base.
• Wait for the cordless handset to re-establish its connec-
tion with the telephone base. Allow up to one minute
for this to take place.