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System Does Not Respond to Remote Commands
• Make sure you are calling from a touch tone phone. When you dial a number,you
should hear tones. If you hear clicks instead,the phone is not a touch tone telephone.
• There may be noise or interference on the phone line you are using. Press dial
buttons firmly.
• Make sure you are entering your Remote Access Code correctly. If the announcement
continues after you enter your code, wait for the announcement to end,then re-enter
your code.
— OR —
Press # to stop the announcement, then re-enter your code.
• You might be calling from a phone that sends tones too short for your answering
system to detect.
Screen Displays Extension in Use, and None Are
Check all line cord connections.
Power Failure Recovery
If the system is disconnected from AC power,it will not operate. Your announcement and
messages are retained in memory during a power failure,and the clock will be reset the
next time you receive call information.
— OR —
Follow the directions under “Set the Time and Date”in the SET UP SYSTEM FEATURES
section of this manual.
NEW CALL Light Remains On
Review the entire call history. The light will go off.
System Hangs Up While Using Display Dial With Speakerphone
Use the handset while the system is dialing, then press K when dialing is complete.
IN CASE OF DIFFICULTY
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