Attendant’s Quick Reference
If you want to . . . .
USE THE SHIFT BUTTONS
(Large Systems Only)
For access to intercom numbers 10 to 39
●
Touch the left Shift button
●
Touch the Intercom Auto Dial button for the telephone you want
For access to intercom numbers 40 to 69
●
Touch the middle Shift button
●
Touch the Intercom Auto Dial button for the telephone you want
For access to intercom numbers 70 to 79
●
Touch the right Shift button
●
Touch the Intercom Auto Dial button for the telephone you want
TRANSFER A CALL WITH INTERCOM-RING
●
Touch Transfer
●
Touch appropriate Shift button (large systems only)
●
Touch Intercom Auto Dial button (or dial intercom number)
●
Hang up
●
If person doesn’t answer, call returns to you
TRANSFER A CALL WITH INTERCOM-VOICE
●
Touch Transfer
●
Touch Intercom-Voice
●
Touch appropriate Shift button (large systems only)
●
Touch Intercom Auto Dial button (or dial intercom number)
●
Announce call, and hang up
●
If person doesn’t take the call, it returns to you
SCREEN A CALL
●
Touch Hold
●
Touch Intercom-Ring or Intercom-Voice
●
Touch appropriate Shift button (large systems only)
●
Touch Intercom Auto Dial button (or dial intercom number)
●
Check to see if person will take call
no?
● Touch call’s line button
● Advise caller
● Hang up
Yes?
If call’s line button appears on person’s phone —
● He or she can take call by touching the call’s line button
Otherwise —
●
Touch call’s line button
●
Touch Transfer
●
Touch appropriate Shift button (large systems only)
●
Touch Intercom Auto Dial button (or dial intercom
number)
●
Hang up
PARK A CALL TO PAGE SOMEONE
●
Touch Transfer
●
Touch the left Shift button (large systems only)
●
Touch your own Intercom Auto Dial button (or dial your inter-
com number)
●
Touch Intercom-Voice
●
Touch Page
●
Page person to pick up call by dialing *7 plus your intercom
number.
CONNECT AN OUTSIDE CALL TO ANOTHER OUTSIDE LINE
● Touch Conference
●
Touch free line button (or special purpose line)
● Dial number
Connection made?
● Touch Hold to remove yourself
● Hang up
Not made?
● Touch Drop
● Inform caller, and hang up.
NOTIFY SOMEONE YOU TOOK A MESSAGE
Small Systems
● Check red light beside person’s Intercom Auto Dial button
● Red light on? Do nothing (message light already on)
● Red light off?
● Touch Send Message
● Touch Intercom Auto Dial button
Large Systems
●
Touch
Message Status
●
Touch appropriate Shift button
● Green light on? Do nothing (message light already on)
● Green light off?
● Touch Send Message
● Touch Intercom Auto Dial button
● Touch Message Status again to return to normal operation
22