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20 9112i IP Phone User Guide
Handling Calls
Transferring Calls
Blind Transfer
A blind transfer is when you
transfer a call directly to another
extension without consulting with
the person receiving the call. To do
this, simply complete the transfer
immediately after you have
entered the number. The call goes
directly to the extension or outside
line you transferred to. If the party
you are transferring the call to does
not answer, the transferred call
rings back to your extension.
Consultive Transfer
You also have the option to consult
with the person you are
transferring the call to, before you
complete the transfer. To do this,
simply remain on the line until the
receiving party answers the call.
After consulting with the receiving
party, you can either complete the
transfer or cancel the transfer to go
back to the original call.
To transfer a call to another
extension:
1. Connect to the call you wish to
transfer (if not already
connected).
2. Press
k . You will
hear a dial tone as a second line
opens up.
3. Enter the extension number of
the person you wish to transfer
the call to, or dial the outside
number of the person you wish
to transfer the call to.
4. To complete a "blind" transfer,
press
k again before
the phone begins dialing. To
complete a consultive transfer,
remain on the line to speak with
the party before pressing
k again. To cancel
the transfer, select Cancel on the
display screen.
5. To go back to the original call,
press
o. Pressing o
will alternate between the two
active calls.
Conferencing Calls
The 9112i phone system supports
up to 3 parties (including yourself)
in a conference call.
Note: Your system administrator can
set your Conf key to speedial a
specific number. Contact your
system administrator for more
information.
To create a conference call
1. Connect to the first party you
wish to include in the
conference (if not already
connected).
2. Press
l. The phone
places the current call on hold
and opens a new line.
3. Enter the extension number, or
dial the outside number of the
person you wish to add to the
conference.
4. If there is no answer, or if you
press o, the call is
dropped and the original call is
re-activated.
5. If the second party answers, you
may speak to the person and
use the
o button to toggle
between calls. Pressing
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