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[63] TROUBLESHOOTING
www.uniden.com
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom Suggestion
The charge LED won't illuminate
when the handset is placed in
the cradle.
• Make sure the AC adapter is plugged into the base or the charger (if you have more than one
handset) and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
The audio sounds weak.
• Move the handset and/or base away from metal objects or appliances and try again.
• Make sure that you are not too far from the base.
Can't make or receive calls.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If an out call is already using a line, you cannot use that line to
make another outside call.
•Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, and then reconnect it.
• De-register the handset (see “De-register the Handset (Handset only)” on page 15) and register
the handset (see “Register the Handset” on page 14).
The handset doesn't ring or
receive a page.
• Make sure that you are not too far from the base.
•Charge the batteries in the handset for 15-20 hours by placing the handset on the base or
charging cradle.
• De-register the handset (see “De-register the Handset (Handset only)” on page 15) and register
the handset (see “Register the Handset” on page 14).
Severe noise interference.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source of interference.
TROUBLESHOOTING
UP772.book Page 63 Monday, August 29, 2005 1:15 PM