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ADDITIONAL INFORMATION
[ 34 ]
Troubleshooting
If your TRU3455 cordless telephone is not performing to your expectations, please
try these simple steps. If you are still unable to resolve the problems, contact
your place of purchase or call customer service at (800) 297-1023.
CCaauuttiioonn
: Do not attempt to service this unit yourself. Servicing must be performed by
qualified personnel.
PPrroobblleemm SSuuggggeessttiioonn
TThhee
ssttaattuuss
LLEEDD wwoonn´´tt ccoommee
• Make sure the AC adapter is plugged into the base and wall outlet.
oonn wwhheenn hhaannddsseett iiss ppllaacceedd
• Make sure the handset is properly seated in the base.
iinn bbaassee
• Make sure the rechargeable battery pack is properly connected in the handset.
• Make sure that the charging contacts on the handset and on the base are clean.
TThhee aauuddiioo ssoouunnddss wweeaakk
• Make sure that the base antenna is in the vertical position.
aanndd//oorr ssccrraattcchhyy
• Interference may be caused by other electronic equipment such as TVs, computers,
microwave ovens, etc.
• You may have gone too far from the base.
• Press
cchhaannnneell
to help eliminate background noise.
CCaann´´tt mmaakkee oorr rreecceeiivvee ccaallllss
• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the base and a wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 31).
• Make sure
ttaallkk
or
ssppeeaakkeerr
is pressed.
HHaannddsseett ddooeessnn´´tt rriinngg
• The nickel-cadmium battery pack may be weak.
oorr rreecceeiivvee aa ppaaggee
• Charge the battery for 15-20 hours.
• The handset may be too far away from the base.
• Place the base away from appliances or metal objects.
• Reset the digital security code (See page 31).
SSeevveerree nnooiissee iinntteerrffeerreennccee
• Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
• Move to another location or turn off the source of interference.
TRU3455 ENG 6/28/01 11:28 AM Page 34